Private Driver Sorrento FAQ
The questions guests ask before booking. Cannot find yours? Send us a message.
Booking & payment
How do I book?
Send a WhatsApp message or use the contact form with your dates, pickup place and number of passengers. We reply with a suggested plan and a written quote. Your booking is confirmed once you accept it.
How do I pay?
Fixed-price transfers booked online are paid in full by card when you book. For a quote, the payment terms are confirmed in writing before you book.
What is your cancellation policy?
Cancellation terms depend on the service and date. The exact terms are confirmed in writing with each quote, so you know them before you confirm.
Is the price per person?
No. Private tours and transfers are quoted per vehicle.
On the day
Where do you pick us up?
At your hotel, villa, the port, the train station or the airport. We agree the exact meeting point in advance.
Can we change the route during the day?
Yes, within the hours you booked. Tell your driver what you would like to add, skip or extend.
Does the driver walk with us?
Your driver stays with the car and meets you at agreed points. If you want a licensed guide on foot, ask us and we can help arrange one.
What if the weather is bad?
Driving tours usually go ahead in rain, with the plan adjusted. Boat trips depend on sea conditions; we will talk through options with you.
Cruise passengers
Which ports do you cover?
Naples and Salerno. Tell us your ship, date and port times when you write.
Will we be back before the ship leaves?
We plan the day backwards from your all-aboard time and leave margin for traffic on the return. Your driver keeps an eye on the clock all day.
Where do we meet the driver?
Near the cruise terminal. We send exact meeting details before your arrival.
Children & accessibility
Do you have child seats?
Child seats are available on request. Tell us the children’s ages when you book so we can confirm the right seats.
Is a private tour possible with limited mobility?
Often, yes. Tell us what is easy and what is hard. We plan drop-offs as close as the road allows and choose stops with fewer steps.
Can we bring a folding wheelchair or stroller?
Usually yes. Tell us in advance so we choose a vehicle with enough space.
Transfers
What if my flight is delayed?
Send us your flight number when you book. How delays are handled is confirmed in writing with your quote.
How much luggage can we bring?
It depends on the vehicle. Tell us the number and size of suitcases and we will choose the right one.
Can we stop on the way?
Often, yes. A stop at Pompeii or a viewpoint can be added to a transfer. Ask when you request the quote.
Tell us where you need to go
Send the date, where you start and where you are going. We reply with a fixed price.